For complete information see our page https://rivierabulgaria.com/en/contacts. Please contact our Reservations team and they will be happy to provide you with specific directions or arrange an airport transfer for you.
Check-in is after 15:00.
Your wish for an earlier check-in or a late check-out will be granted if possible, only after prior clarification with the reception and upon payment of the relevant fee.
Yes, a valid photo ID or passport is required for hotel check-in.
Our reception is at your disposal 24/7.
Pets are not allowed on the territory of Riviera Holiday Club.
Yes, the complex has paid parking. The fee is: BGN 20 per car per day for guests staying 1-6 nights in the period June 1 - September 11.
We also have free parking for all guests with a minimum stay of 7 nights and for the period - before June 1 and after September 11, 2022.
Parking fee is paid on site in the complex.
Smoking is prohibited in the rooms and in all indoor areas of the complex. If a violation is found, a fee of BGN 100 will be added to the room bill.
Yes, we offer wireless internet on the territory of the complex (rooms, common areas).
Yes, there is a safe in your hotel room. The hotel management recommends storing your valuables in it. The hotel is not responsible for money and valuables not left for safekeeping.
Yes, we have fully accessible rooms for people with reduced mobility. The complex and the beach are also fully accessible.
Commercial photography or video recording is not permitted on the grounds of the complex without express written permission from management.
Our first priority is the tranquility of mind of our guests, so we have a strict policy against the use of any of our locations for unauthorized professional or commercial photography or videography.
In order to provide maximum comfort and tranquility of mind to all guests, we ask that you observe the following recreation hours:
If you find a violation, please contact the reception of the relevant hotel.
Rooms are cleaned daily from 09:00 to 16:00. If you would like your towels to be changed, please leave them on the bathroom floor. If you have put up a "do not disturb" sign and after 16:00 you change it to please clean, your room will not be cleaned.
We kindly ask you not to take white towels out of your room.
You will get information about a pool towel from the Reception.
If you wish to use the "internal credit" service, it is necessary to provide your credit card details and fill out a "consent form". For more information, please contact the hotel reception.
Check-out time is until 12:00.
If you wish to stay longer, please contact the reception team. Late check-out is subject to an additional charge.
Yes, we accept payments with all major debit and credit cards.
Our teams are ready to welcome you under enhanced cleaning and hygiene standards and social distancing practices
We comply with the current regulations of the Republic of Bulgaria at the time of your stay. You can find all current travel rules and restrictions here.